Privacy Policy

1. Who we are

VYONIC House ("we", "us") operates a premium performance-club membership platform. Contact: vyonic@accounts.me.

2. Data we collect

• Account: name, email, date of birth, phone (optional).
• Health & consent: waiver acceptance, optional medical flags you choose to share.
• Account & bookings: account balance, transaction ledger, class/training bookings.
• Check-in: short-lived QR tokens used for zone entry.
• Device & log data required to operate and secure the service.

3. How we use data

To provide access to the club, process bookings and account transactions, protect member safety (medical flags visible only to authorised professionals), enforce zone capacity, and communicate service updates. We do not sell personal data.

4. Legal basis

Performance of contract (membership, bookings), explicit consent (medical data, marketing), and legitimate interest (security, fraud prevention).

5. Sharing

With trainers/assessors you book, our infrastructure providers (hosting, auth, database), and where required by law. All sub-processors are bound by confidentiality.

6. Retention

Account data is kept for as long as your membership is active plus the period required by tax and consumer-protection law. You may request deletion at any time.

7. Your rights

Access, correction, deletion, portability, withdrawal of consent, and complaint to your local data protection authority. Email vyonic@accounts.me to exercise any right.

8. Security

Transport encryption, row-level authorisation on all member data, immutable wallet ledger, short-lived signed QR tokens.

9. Children

The service is not directed to children under 16. Family accounts are managed by a parent or legal guardian.

10. Changes

We will notify members of material changes via the app or email.